This is not a generic casino review — this is a practical operator manual for Casino Just players.
Whether you are new to online casinos or an experienced player, this guide covers everything you need to know — from creating an account to understanding wagering requirements and making withdrawals.
What You Need First
- A valid email address and a phone number for account verification.
- A government-issued ID (passport, driver’s license, or national ID card) to pass KYC verification.
- A trusted payment method such as Visa, Mastercard, Skrill, Neteller, or bank transfer.
- A stable internet connection — the platform works best on modern browsers and mobile devices.
- At least 18 years of age (or the legal gambling age in your jurisdiction).
- An understanding of local gambling laws — winnings from Curacao-licensed casinos may be subject to income tax in your country.
How to Sign Up
- Go to the casino’s homepage (use the link provided in this guide).
- Click on the «Sign Up» or «Register» button, usually located in the top right corner.
- Fill in the registration form: provide your email, create a strong password, and enter your personal details (name, date of birth, address).
- Submit the form and check your email for a verification link. Click the link to activate your account.
- Log in and complete your profile. Before making a deposit, you may need to upload documents for KYC verification — do this early to avoid delays.
- Set your deposit limits and responsible gambling preferences in the account settings.
How Wagering Works
Understanding wagering requirements is critical to turning bonus money into withdrawable cash. Wagering is the number of times you must play through the bonus amount (and sometimes the deposit) before you can cash out.
Important: Always read the bonus terms before accepting any offer. The example below illustrates a typical welcome bonus.
Example bonus: 100% match bonus up to €200 + 200 free spins. The wagering requirement is 30x the bonus amount. If you deposit €100, you get a €100 bonus. The total wagering requirement is 30 × €100 = €3,000. You must place bets totaling €3,000 before the bonus becomes withdrawable.
Formula: Wagering requirement = Bonus amount × Wagering multiplier.
Let’s say you get a 50 free spins package worth €0.20 per spin, total €10. The winnings from free spins are often subject to a separate wagering requirement, e.g., 40x. So if you win €50 from free spins, you must wager €50 × 40 = €2,000 before withdrawal.
Remember that different games contribute differently to wagering: slots typically count 100%, table games may count 10-20%, and live dealer games often contribute 0%. Always check the game contribution percentages in the terms.
To calculate your effective wagering required: (Deposit + Bonus) × Wagering multiplier or just Bonus × Wagering multiplier depending on the terms. In this example, it’s bonus only.
Deposits & Withdrawals
| Payment Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 1-3 business days |
| Skrill | €10 | €20 | Instant to 24 hours |
| Neteller | €10 | €20 | Instant to 24 hours |
| Bank Transfer | €20 | €50 | 3-7 business days |
| Cryptocurrencies (Bitcoin, Ethereum) | €20 equivalent | €50 equivalent | Up to 1 hour (after network confirmation) |
Deposits are usually instant, but withdrawals require verification first. Expect a pending period of 24-72 hours for manual approval.
Licence & Player Protection
The platform operates under a licence from the Government of Curacao. This licence ensures the casino follows basic fair play and security standards, but it is less stringent than European licences such as the Malta Gaming Authority or UK Gambling Commission. Important: Winnings from Curacao-licensed casinos may be subject to local income tax — consult a tax advisor in your country. The casino uses SSL encryption to protect your data, and all games use certified random number generators (RNG).
Common Problems & Fixes
- Problem: Cannot log in.
Fix: Check your email and password. Use the «Forgot Password» link to reset. If still blocked, contact support via live chat. - Problem: Withdrawal is pending for more than 3 days.
Fix: Ensure you have completed KYC verification. Submit all documents (ID, proof of address, payment method proof). If still pending, escalate to support. - Problem: Bonus not credited after deposit.
Fix: Check if you entered the bonus code correctly. Some bonuses require opt-in. Contact support to see if the bonus can be manually added. - Problem: Game not loading.
Fix: Clear your browser cache and cookies. Try a different browser or use the mobile-optimized PWA. If the problem persists, check your internet connection or try a VPN if licensed in restricted countries. - Problem: Country restriction.
Fix: If your country is not allowed, you cannot play. Check the terms and conditions for restricted territories. Do not attempt to bypass using a VPN as it violates terms.
Good to Know
Responsible gambling tools are available in your account settings. You can set deposit limits (daily, weekly, monthly), session time limits, and self-exclusion periods. If you feel you need help, contact support or use links to organisations like GamCare or BeGambleAware. The casino also offers a reality check reminder. Use these features to keep your play under control.
FAQ
How do I create an account at this casino?
Click the Sign Up button, fill in your details, verify your email, and complete KYC before first withdrawal.
What is the minimum deposit amount?
The minimum deposit is €10 for most payment methods, except bank transfer which is €20.
How long do withdrawals take?
Withdrawals usually take 1-3 business days for cards and up to 24 hours for e-wallets, after a pending period of up to 72 hours.
Is this casino licensed?
Yes, it holds a Curacao licence. You can view the licence number at the bottom of the website.
Can I play on my mobile?
Yes, the platform is fully mobile-optimised and also available as a progressive web app (PWA) that you can launch from your phone’s browser.
What wagering requirements apply to free spins?
Free spins winnings typically have a wagering requirement of 40x. Check the specific offer terms.
How do I reset my password?
Click «Forgot Password» on the login page, enter your email, and follow the link sent to your inbox.
Are there any fees on withdrawals?
The casino does not charge withdrawal fees, but your payment provider may impose its own charges.
What if I have a complaint?
First contact casino support. If unresolved, you can escalate to the Curacao eGaming licensing authority.
Remember that gambling is a form of entertainment. Play responsibly, set limits, and never chase losses. This guide provides practical steps, but always refer to the official terms and conditions of the casino for the most accurate information.
